Your first step is to look at the organization and have its members identify areas for improvement. While this may seem obvious, there are many times where companies skip this investigation and invest time and money to fix a process, only to discover later that the process is no longer needed, or that it was a symptom of something else. Then, the project cannot be completed without taking a large step backward to see where things went off track.
When you are getting ready to determine areas for improvement, ask questions such as:
Since continuous improvement involves the whole organization, you’ll need to decide collaboratively on what initiative(s) will receive attention and in what order. Lean principles can help your team choose the most worthy projects and determine what your focus will be.