Learning Objectives

After you complete this course, you will be able to:

  • Define Lean and its key terms.
  • Describe the Toyota Production System and the TPS house.
  • Describe the five critical improvement concepts.
  • Use the Kano model to understand, describe, analyze, and improve value.
  • Identify and reduce various types of waste.
  • Create a plan for a more environmentally Lean organization.
  • Use the PDSA and R-DMAIC-S models to plan, execute, and evaluate Lean changes.
  • Use Lean thinking frameworks, including 5W-2H, Genchi Genbutsu and Gemba.
  • Prepare for and complete a basic 5-S.
  • Describe the key elements of Kaizen events, particularly a Kaizen blitz.
  • Gather, analyze, and interpret data using flow charts, Ishikawa (fishbone) diagrams, SIPOC diagrams, and value stream maps.
  • Go back to your organization with a plan to begin incorporating Lean into your corporate culture.