Course Overview

Design Thinking is a collaborative problem-solving process based on a design used in artistic endeavors. Whether you are involved with marketing, product development, customer service, or leadership — you can benefit from Design Thinking. This course focuses on:e, or leadership — you can benefit from Design Thinking. This course focuses on

• Empathy to understand a design for your users
• Ideation to develop solutions for your users’ wants and needs
• Prototyping and testing to refine solutions