Defining Content and Process
While facilitators are responsible for the process, it is participants who are responsible for and manage the content. Let’s define those things now and see how this works in a facilitated meeting.
The subjects for discussion, the task or problem being solved, the decisions made, the agenda items, the goals. These cannot be changed.
The methods and procedures used: how group relations are maintained, the facilitation tools being used, the rules or norms set, the group dynamics, the climate.